THE J.CREW FACTORY SALES ASSOCIATE
[Hourly Part-Time, reports to a store director]
What The Role is All About
Our Sales Associates: Deliver amazing service and are always talking about our value, design and style. Connect with multiple customers at a time, making things quick and easy. Utilize knowledge and skills garnered from requisite training and fit sessions to drive sales. Provide an engaging and efficient checkout experience. Are multi-taskers, jumping into any activity as needed to support the business.
What We Expect From You
Friendly, helpful and always smiling, for starters. Customer focused. Curious and courageous: ask great questions and listen intently. Be the best at what you do by achieving your goals. Bring your smarts; we want thinkers who always do the right thing. Pride in your appearance and your store. Technologically savvy while at the same time knowing that devices don’t dominate dialogue.
How We Measure Results
Achieve daily sales and KPI goals as assigned. Achieve or exceed task-specific time standards. Achieve J.Crew card goals. Achieve Enterprise Selling targets by adhering to Standard Operating Procedures. Complete training with flying colors.
Our Sales Associates: Are at least 18 years old. Communicate effectively and confidently. Process information and operate store systems accurately. Are available when we’re busy, including: nights, weekends, and holidays. Assist in processing and replenishing and keeping the store looking great. Can bend, reach, stretch as well as lift, carry and move at least 40 pounds |18 kilos. Can move around the store with ease and be accessible to customers.
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.